Raise + Relevel are Australia’s leading specialists in subsidence-related remedial technologies. We raise the standard in relevelling structures.
We focus on what matters to you:
Experience – we have more than 100 years of combined experience.
Competitive pricing – we offer the highest quality services at the most competitive prices.
Quality guaranteed – we offer a 100-year product warranty and a 50-year workmanship guarantee.
Australian-owned and operated
We are an Australian company specialising in raising and relevelling services for buildings in the private, public, and commercial sectors.
We have offices in Sydney, Melbourne, and Brisbane, and have successfully treated more than 7,000 properties with our 100% results guarantee.
R+R technician, injection equipment and laser monitoring on a residential driveway.
Customer first
Our mission is: better service, guaranteed. We stand behind the quality of our products and workmanship, and offer the warranties to back that up.
100-year warranty on our resin products
50-year warranty on our workmanship
If the problem returns, we return.
We’re engineers, not salespeople
We are trusted relevelling engineers, not salespeople. The R+R team member who assesses your job and provides a quote is the same professional who will carry out the work. Our customers know they’re in capable hands from day one, working with experts through the duration of their project.
Our skilled team has more than 100 years of genuine experience in relevelling structures, using cutting-edge, proven techniques.
At Raise + Relevel, our team shares a passion to deliver a better service, guaranteed for our clients. We’re a close-knit team of ground surgeons, with more than 100 years of collective experience in the construction, engineering, and mining industries, all of which have provided us with a deep technical understanding of our field.
With vastly complementary skillsets, we work together closely to handle all technical and service aspects for our customers. We love the experience of restoring buildings, helping solve our customers’ problems, and delivering the finest, most durable groundwork services.
Tim Pope
Director and CEO
Tim has more than 25 years of experience in commercial construction and engineering infrastructure. Today, he is responsible for Raise + Relevel’s business strategy, management, and administration.
Tim works with the team across all aspects of the business, driven by a passion to redefine the industry and deliver a better experience for R+R’s customers.
Morgan Trainer
Director and Ground Surgeon
Morgan has a construction background and more than 16 years of experience at a major provider of resin injection services, including 10 years of hands-on ground surgery experience. He has worked all across the world and gained a deep technical understanding of raising and releveling work, with a strong appreciation for communication and superb customer service.
Today, Morgan delivers resourcing and project support on a national basis for Raise + Relevel. He loves to deliver quality solutions to customers in person, answering questions and resolving their problems in the shortest possible time frames.
Pat Romeo
Ground Specialist
Pat has worked in building and construction for more than 25 years. He has extensive experience in residential, commercial, and local government contracts across Australia and England. Pat’s particular expertise is in structures, assessment, and accurate work scoping.
He loves helping clients find the best solution for their raising and relevelling needs, delivering them to the highest standard. Pat loves the variety of work at R+R, and he gets enormous satisfaction from the process of transforming unstable structures into rectified, balanced, and safe buildings.
Arthur Furness
Ground Surgeon
Arthur entered the construction world via the mining sector and specialised in piling, basement footings, and resin injection early in his career. His focus is fleet maintenance and stock control, and he continues to play a hands-on role at R+R, drilling one day and site inspecting the next.
He particularly enjoys the process of fixing and restoring damaged properties and drives, seeing the customer satisfaction that results from a great job, well done.
Stephen Lyons
Ground Surgeon Director
Stephen has been in the resin injection industry for more than 20 years, levelling and raising buildings throughout Australia and New Zealand. He’s a qualified underpinner by trade and has a deep understanding of the technical elements of the work, as well as the standards required to deliver R+R’s 100% quality guarantee.
Stephen loves the teamwork at R+R and the team’s passion for delivering a superb job with the highest standards of customer satisfaction. He gets a real sense of pride from helping customers, restoring buildings, and being part of a property’s history.
Pedro Faria Silvestre
Ground Surgeon
Pedro has more than 16 years of experience in the construction industry, primarily in the mining sector. He has worked on projects in Australia, New Zealand, and worldwide, building expertise in project maintenance, design, pumping, and resin applications.
Pedro is driven by the goal of continuous innovation and Raise & Relevel’s drive to be at the forefront of the industry for results and customer satisfaction.
Know who stands behind your repair. From your first conversation with a ground subsidence specialist to the people operating the rig, experience should be visible at every stage.
Directors
20+ years each
Resin injection and business experience.
Morgan Trainer, Stephen Lyons and Tim Pope bring the technical and business experience behind R+R. Experienced leadership matters when the scope, responsibilities and expectations need to be clear.
Regional partners
20+ years each
Resin injection and local ground experience.
Our regional partners lead the teams in Queensland, NSW, Victoria and Canberra & ACT. Their experience includes the ground conditions in their own region, while recognising that every property still needs its own assessment.
Ground surgeons
5+ years each
Many bring more than 15 years.
Our ground surgeons are the rig operators carrying out the resin injection. Their experience informs how they read the work, respond to site conditions and check progress. “Ground surgeon” describes this skilled operator role; it is not a medical or engineering qualification.
Rig technicians
Learning on the rig
Developing skills under our ground surgeons.
Our rig technicians learn through practical work under experienced ground surgeons. They support the operation and develop their knowledge under supervision, rather than being presented as experienced lead operators.
Years describe relevant team experience, not the age of R+R or a guarantee of a particular result. Ask us who will be assigned to your job.
Choose with confidence
Ask us. Ask every contractor. Compare the people who will actually assess, lead and carry out your work, not just the logo on the truck.
Choose the questions you want to take into your next conversation. Download your shortlist and use the same questions with every contractor.
Ask for the names and roles of the person assessing the property, the lead injection operator and the person responsible for the job.
What a useful answer covers
Look beyond company age. Establish the experience of the actual people assigned to your property.
Ask how many years the lead operator has personally worked in resin injection, rather than general construction alone.
What a useful answer covers
Ask about the type of work performed, their responsibilities and comparable projects, not just a headline number.
Ask for relevant work in your region, the conditions encountered and why that treatment was chosen.
What a useful answer covers
Local knowledge is useful, but a suburb or postcode is not a diagnosis. Ask how your own site will be assessed.
Ask who leads the rig and how less-experienced team members are supervised.
What a useful answer covers
There should be a clear distinction between the experienced lead operator and technicians learning under them.
Ask what observations and measurements will guide the work, and what would prompt a pause, a change or further advice.
What a useful answer covers
Seek an explanation specific to your scope. Years of experience do not replace checks, records or appropriate specialist input.
Ask who will explain the scope, limitations, agreed completion records and any concerns after the work.
What a useful answer covers
Compare clear responsibilities and applicable terms. A large experience total is not a substitute for accountability.
6 of 6 questions selected. This is your shortlist, not a contractor score.
